Effective Coaching and Mentoring Skills

Overview

In today’s dynamic workplace, organizations face constant change, evolving employee expectations, and increasing performance demands. Leaders are no longer just supervisors, they are expected to be coaches who inspire, guide, and develop their teams. Coaching has emerged as a vital leadership competency that promotes employee engagement, strengthens team collaboration, supports continuous learning, and drives organizational success in a competitive environment.

Effective coaching skills enable team leaders and managers to inspire, support, and develop their team members. By fostering open communication, trust, and accountability, coaching enhances individual performance and team collaboration. Leaders who coach effectively help identify strengths, address challenges, and promote continuous learning. This leads to improved employee engagement, higher productivity, and better retention. Ultimately, effective coaching drives overall organizational success by aligning individual growth with strategic business goals.

This course is designed to equip team leaders and managers with essential coaching skills to enhance team performance and development. Trainees will learn coaching foundations, how to diagnose performance gaps, apply practical coaching models like GROW and OUTCOME, and use effective techniques to guide and empower employees. The program also covers post-coaching implementation, evaluating coaching impact for continuous learning, growth, and improvement.

Objective

This course aims to develop team leaders’ and managers’ abilities to coach effectively by understanding key concepts, diagnosing performance gaps, applying structured coaching models, and using practical techniques. Trainees will also develop post-coaching implementation plans and evaluate coaching outcomes, ensuring continuous team growth and alignment with organizational performance goals. As a result, upon completing the training program, trainees will be able to:

  • Grasp key concepts, differences, and models to apply coaching effectively for staff development and performance improvement.
  • Assess employee capacity, readiness, and potential, identify root causes, and conduct coaching needs analysis to align performance with organizational goals.
  • Master coaching principles, styles, processes, and techniques while building trust, rapport, and effective communication with coachees.
  • Utilize structured models (GROW, OUTCOME, 360°) and real-time feedback to create performance development plans and drive tangible improvements.
  • Monitor, evaluate, and sustain coaching outcomes through follow-up plans, continuous development, feedback, and documentation for long-term team growth and impact.

Content

This training will cover the most important 5 modules:

  • Module 1: Foundations of Coaching and Mentoring
  • Module 2: Diagnosing and Addressing Performance Gaps
  • Module 3: Core Coaching Skills and Techniques
  • Module 4: Practical Coaching Models and Performance Application
  • Module 5: Post-Coaching Monitoring, Evaluation, and Sustainability

Who should Attend?

This course is specifically designed for team leaders, managers, HR professionals, corporate trainers, and other professionals seeking to enhance their coaching and mentoring skills. It also benefits employees aspiring to leadership roles, enabling them to develop, guide, and support others through formal or informal performance coaching.

Trainer's Profile

He is currently at the top management level. He is highly experienced in team development, with over 15 years of leadership experience. In his senior role, he leverages this expertise to coach team leaders, managers, and professionals, helping them develop advanced coaching and mentoring skills to enhance performance and leadership effectiveness.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 14 November 2025)
USD 250 (Register before 21 November 2025)