Objective

Upon completing the training program, the trainees will be able to:

• Understand diverse perspectives from generational differences, enhancing workplace harmony and efficiency.
• Recognize various communication styles and adapt interactions based on individual preferences and personality traits.
• Examine how individual backgrounds shape responses to workplace norms, fostering greater empathy and inclusivity.
• Acquire effective strategies for resolving conflicts arising from personality differences to promote collaboration.

Content

This training will cover the most important 5 modules:

• Module 1: Foundations of a Positive Work Environment
• Module 2: Understanding DiCS Personality Types
• Module 3: Building Effective Communication Skills
• Module 4: Fostering Collaboration and Inclusion
• Module 5: Mastering Workplace Conflict Resolution

Who should Attend?

This course is designed for anyone looking to improve workplace dynamics, communication, and collaboration. Specifically, this course is perfect for:

• Leaders
• Managers
• HR professionals
• Employees
• Customer service representatives
• Sales teams
• Entrepreneurs
• SME business owners

Trainer's Profile

He is an educator specializing in Leadership, Management, and Business Communication. With a master’s in educational planning and management, he has over 10 years of experience delivering training programs, and empowering individuals and organizations to unlock potential and achieve their goals.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 7 March 2025)
USD 250 (Register before 14 March 2025)