Assertive Interpersonal and Communication Skills

Overview

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills training in addition to their competencies and abilities.

Whether you’re an IT professional, engineer, scientist or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This training will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

Objective

At the end of the training program, all trainees will be able to:

  • Apply the guidelines of effective communication in a multi-cultural environment
  • Demonstrate how to communicate more effectively with colleagues, managers and clients
  • Analyze and explain different strategies to deal positively with others and build effective working relationships
  • Explain and apply different models to improve interaction with colleagues, and influence others
  • Prepare to handle differences of opinion, unexpected or unwelcome responses, and conflict
  • Demonstrate assertive communication
  • Manage stress caused through ineffective communication
  • Plan effective communication in a variety of business situations
  • Describe their own personal communication style and how it impacts on those they are communicating with

Content

  • Module 1: Understanding Human Relations
  • Module 2: Interpersonal Skills Building Team for Effective Work
  • Module 3: Communicating Between/ Across Department
  • Module 4: Communication with Your Guest
  • Module 5: Using People Skills in Dealing with Conflict

Who should Attend?

This course will benefit everyone from all levels who interact with people. This is a professional skill training that will not only help the participants in their professional life but also impact on their interpersonal skills.

Trainer's Profile

He is a highly experienced sales professional with over 15 years of leading sales team
experience in the industry. He has extensive knowledge and expertise in delivering
Professional Selling Skills programs, which indicates that he is a seasoned trainer in the
field of sales-related topics.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 14 March 2025)
USD 250 (Register before 21 March 2025)