Navigating Diverse Personalities in the Workplace

Overview

In today’s evolving work environment, creating a positive and collaborative culture is essential for driving success, fostering inclusion, and enhancing team performance. Organizations need individuals who can communicate effectively, resolve conflicts constructively, and encourage collaboration. Developing these skills enables employees to navigate workplace challenges, improve relationships, and contribute to a productive, inclusive culture. Mastering communication, collaboration, and conflict resolution is key to thriving in a dynamic workplace.

A positive work environment is crucial for building trust, improving performance, and fostering a culture of respect and inclusion. Leaders and employees who excel in communication, collaboration, and conflict management create teams that are more engaged, motivated, and productive. By cultivating these skills, companies can enhance teamwork, innovation, and resilience in an ever-changing business landscape.

This course will provide participants with a comprehensive understanding of the key components of a positive work environment. They will explore DiSC personality types, develop effective communication techniques, learn strategies for conflict resolution, and gain insights into fostering collaboration and inclusion. By the end of the course, participants will be equipped with the tools to enhance team dynamics, resolve conflicts, and create a more positive, inclusive workplace.

Objective

Upon completing the training program, the trainees will be able to:

  • Define key elements of a positive workplace, its benefits, and factors influencing employee well-being.
  • Gain insights into different DiCS personality types, learn to recognize and adapt to various personalities, and apply self-assessment techniques for personal and team development.
  • Improve verbal and non-verbal communication, active listening, and adaptability to different audiences.
  • Foster teamwork, promote DEI, encourage idea-sharing, and use technology for collaboration.
  • Identify workplace conflicts, apply mediation techniques, and turn conflicts into growth opportunities.
  • Provide constructive criticism, handle feedback professionally, and build a culture of open communication.
  • Develop strategies to anticipate and address workplace challenges, create proactive solutions, and establish a sustainable, positive work environment.

Content

This training will cover the most important 5 modules:

  • Module 1: Foundations of a Positive Work Environment
  • Module 2: Understanding DiCS Personality Types
  • Module 3: Building Effective Communication Skills
  • Module 4: Fostering Collaboration and Inclusion
  • Module 5: Mastering Workplace Conflict Resolution

Who should Attend?

This course is designed for anyone looking to improve workplace dynamics, communication, and collaboration. Specifically, this course is perfect for:

  • Leaders
  • Managers
  • HR professionals
  • Employees
  • Customer service representatives
  • Sales teams
  • Entrepreneurs
  • SME business owners

Trainer's Profile

He is currently a Strategic Learning and People Development expert for one of the leading corporations in Cambodia and Southeast Asia. With over a decade of experience in training and development, he fosters high-performance cultures through impactful training in communication and team building, empowering professionals to excel.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 25 April 2025)
USD 250 (Register before 02 May 2025)