Creative Problem Solving and Decision Making Skills

Overview

The focus in today’s workplace is increasingly on finding innovative and practical solutions. Problems arise in all forms from complex challenges to everyday issues, and the ability to solve them effectively is essential at every level of an organization. Developing strong creative problem-solving and decision-making skills ensures that individuals can always respond quickly and thoughtfully when faced with unexpected situations with confidence and clarity.

These skills enable employees to assess issues from multiple angles, understand underlying causes, and envision possible solutions with clarity and confidence. Through structured thinking and creative problem-solving and decision-making, professionals can open the door to better performance, smarter choices, and strategic action. When applied effectively, these skills allow individuals to draw from facts, perspectives, and insights to reach well-reasoned conclusions and innovative resolutions. Most importantly, mastering these competencies helps individuals and teams to amplify results, adapt to change, and contribute to continuous improvement in the workplace.

This course guides participants through structured approaches to creative problem solving and effective decision making. Trainees will practice analyzing root causes, framing problems clearly, generating innovative ideas, and applying decision-making tools. Through interactive activities, real-life simulations, and group exercises, they will use frameworks like brainstorming, fishbone diagrams, and the Six Thinking Hats to design and implement actionable solutions.

Objective

This course aims to equip participants with essential skills in critical thinking, creative problem solving, and effective decision making through structured analysis, innovative idea generation, solution prioritization, and practical tools for implementing and evaluating solutions in real-world situations. As a result, upon completing the training program, the trainees will be able to:

  • Apply emotional intelligence and critical thinking to structure and solve complex problems.
  • Identify and analyze the root causes of problems using structured tools like the Fishbone Diagram.
  • Generate creative and innovative solutions through effective brainstorming and ideation techniques.
  • Evaluate and prioritize viable solutions using a variety of decision-making frameworks.
  • Develop and execute a clear action plan to implement chosen solutions effectively.
  • Monitor the progress of solutions and strengthen decision-making for long- term impact.

Content

This training will cover the most important below 4 modules:

  • Module 1: Building a Foundation for Creative Problem Solving
  • Module 2: Deep Problem Analysis and Root Cause Exploration
  • Module 3: Creative Decision Making and Solution Design
  • Module 4: Solution Implementation and Evaluation

Who should Attend?

This training program is specially designed for:

  • Managers
  • Supervisors
  • Administrators who will benefit from better problem solving and decision-making skills
  • and Business professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions.

Trainer's Profile

He is currently serving as the Managing Director, focusing on pinpointing challenges and crafting customized solutions that enable businesses to realize their objectives and improve operational efficiency. With a solid history of success in various industries, he has a knack for tackling complex problems by dissecting them and executing impactful strategies.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 30 June 2025)
USD 250 (Register before 03 July 2025)