Practical Problem Solving and Decision Making Skills

Overview

Problems come in all sizes—from major problems to daily nuisances—and the ability to resolve them is the heart and soul of every job at every level of an organization. If problems can be solved with greater accuracy, creativity, and confidence, factors that might negatively impact the organization otherwise will be minimized—or even averted entirely.

Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. Organizations today virtually need problem-solving and decision making across their entire bases of employees – no matter the designation or the role. If there is one given that encounters each and every day of our working lives it is situational challenges.

This Problem Solving and Decision-Making Skills program is designed to challenge you to think through common and less common problems using a structured problem-solving process in order to generate new and original solutions. The course will provide you with the knowledge, tools, and techniques to be better at solving problems and making decision effectively and efficiently

Objective

This training program will introduce trainees to a range of tools to solve problems more effectively and make better decisions. The trainees will discover their problem-solving style and how to work more successfully with colleagues who have a different style to you. Specifically, upon the completion of this training program, trainees will be able to:

  • Identify organizational problems by gathering stakeholder data for clarity on issues.
  • Analyze root causes using tools like fishbone diagrams to address underlying factors instead of just symptoms.
  • Develop and evaluate potential solutions in brainstorming sessions, assessing their feasibility and effectiveness.
  • Use structured decision-making techniques to select the best solution, ensuring stakeholder engagement for broader support.
  • Implement solutions with defined action plans, including steps, responsibilities, and monitoring processes for success.
  • Foster a problem-solving culture through open communication and collaboration, encouraging employee input and adaptability.

Content

  • Module 1: Recognizing and Analyzing the Real Problem
  • Module 2: Analyzing the Problem
  • Module 3: Choosing Solutions and Making Decisions
  • Module 4: Implementing Solutions

Who should Attend?

This training program is specially designed for:

  • Managers
  • Supervisors
  • Administrators who will benefit from better problem solving and decision-making skills
  • and Business professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions.

Trainer's Profile

He is currently serving as the Managing Director, focusing on pinpointing challenges and crafting customized solutions that enable businesses to realize their objectives and improve operational efficiency. With a solid history of success in various industries, he has a knack for tackling complex problems by dissecting them and executing impactful strategies.

Fee Charged

The course fee is USD 270.00. It is inclusive of course materials, handouts, meals, refreshments, and certificates of completion but does exclude 10% of VAT amount.

We are offering an early bird registration fee to anyone who registers earlier. Interested participants or companies are encouraged to view the course details and early bird registration deadline. For further details on the early bird fee, please find the following:

USD 230 (Register before 16 May 2025)
USD 250 (Register before 23 May 2025)